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Contact us

Let’s Talk About Timelessness.
Whether it’s a product question or a partnership idea,
we’re here to support your journey in science-led anti-ageing.

ENVILT®
Pioneering Anti-aging Nutricosmetics,
Guided by British Wisdom.

Every conversation begins with science.
Whether you're a curious customer, a health professional, or a future collaborator — reach out.
Let’s redefine ageing together, through evidence-based nutricosmetics.

Call: +44 (0)20 3287 9210 Email: hello@envilt.com

* We typically respond within 1–2 business days.
For distribution, partnership, or press enquiries, please specify in your message.

ENVILT® is a registered trademark of Nova Skincare & Wellness Brands Holding Ltd

Frequently asked questions

Where is my order?

Once your order has been dispatched, you will receive a confirmation email with tracking details. Delivery usually takes 2–5 working days within the UK and 5–10 working days for international orders. If you haven’t received your tracking email, please check your spam folder or contact us at hello@envilt.com.

Can I return my order?

We accept returns of unopened, unused products within 14 days of delivery, provided the hygiene seal is intact. For health and safety reasons, we cannot accept returns of opened items. Please refer to our Refund Policy for full details.

How do I contact customer service?

You can reach us anytime at hello@envilt.com. We aim to respond within 1–2 working days.

Do you ship internationally?

Yes, we ship to most international locations. Shipping costs and delivery times will be shown at checkout based on your destination.

I entered the wrong shipping address—what should I do?

Please contact us at hello@envilt.com as soon as possible. If your order hasn’t been dispatched yet, we will do our best to amend the address. Unfortunately, we cannot change the address once the order has been shipped.

What should I do if my product arrives damaged or incorrect?

We’re sorry to hear that! If you receive a damaged item or the wrong product, please contact us at hello@envilt.com within 14 days of delivery. Kindly include your order number and a photo of the item so we can resolve the issue as quickly as possible.